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BWI Recognized As Best North American Airport Of Its Size By ACI World

March 3, 2021
Baltimore Washington International Thurgood Marshall Airport was named as the the best North American Airport of its size in the 2020 Airport Service Quality (ASQ) Awards. The annual awards were presented by the Airports Council International World (ACI World). “I congratulate BWI Marshall Airport on this remarkable achievement in delivering the best customer experience in the opinion of your passengers at a time when the voice of our passengers must be heard,” said Luis Felipe de Oliveira, Director General of ACI World. “The ASQ Awards represent the highest possible customer experience accolade for airport operators around the world.”
Article Source: WJZ

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