It could take years for Baltimore’s hotel industry to recover from the pandemic. Longtime workers are looking for a livelihood.

Working at the Hilton Baltimore was “not just a job” for Jazz Baxter, a banquet server and bartender who spent 10 years at the Inner Harbor hotel. “I was able to actually see my life improve,” Baxter said. The union-represented position offered benefits and enough money to finally build up some retirement savings.