Confusion and chaos: Inside the vaccine rollout in D.C., Maryland and Virginia

The first precious boxloads of the frozen elixir arrived in December, bearing great promise for curtailing the pandemic that has paralyzed the region and the world. Nurses and firefighters got injections on live TV. Some of them cried. Watching at home, many hopeful people cried, too. But in the weeks that followed, that hope was mixed with frustration, then anger, as it became clear that getting the potentially lifesaving vaccine would not be easy — not nationally, and not in the greater Washington region.