Maryland’s handling of unemployment claims worse than you know

We have all heard how the Maryland Department of Labor has done a poor job handling unemployment claims. But, it is worse than you even know. Every single week, I set aside an entire day just to handle unemployment claims for the office of the delegate I work with. I ask every person who contacts our office about unemployment to follow up with me each Tuesday and then later in the week after I receive updates from the Department of Labor. I follow up with every one of those emails to let constituents know what new information I had received about their case.