How a series of errors cut off Baltimore’s access to $10 million in housing grants

In early June, a staff member in the Mayor’s Office of Homeless Services asked her supervisor for help crafting a sensitive, and potentially explosive, email. Due to a cascade of challenges within the city agency, it had missed a consequential federal reporting deadline, staffer Camille Wathne wrote in the email draft. Without the report, the department couldn’t submit a request for financial reimbursement from the U.S. Department of Housing and Urban Development.