Laurel Peltier sat cross-legged at a table strewn with papers as she carefully scanned a utility bill she clutched in her right hand. Henry Burlock, 57, a short, stout African American man, sat to her left, wearing a chef’s apron and thick prescription glasses that accentuated the perplexed look on his face as he listened to Peltier describe what he needed to fix to avoid having his electricity cut off.
