‘If you need 911 — call 911’: A lifesaving call and a Montgomery Co. family’s joy

A Burtonsville, Maryland, woman and a Montgomery County 911 call taker credit each other with lifesaving actions that led to a joyous family reunion. They both have vivid memories of the evening of May 11. “It was just like any other day,” said Henry Estrada, a 911 call taker and dispatcher at Montgomery County’s Emergency Communications Center (ECC).