MTA launches new tool for riders to track reliability of buses, trains
Shortly before an abrupt two-week shutdown for safety reasons, the Baltimore region’s light rail service experienced something novel — the single largest month-to-month jump in ridership since 2019. But it wasn’t because droves of people suddenly decided to hop on board last November. The Maryland Transit Administration had just changed how it counted ridership on the single north-south line starting that month, believing the previous method led to significant undercounting.